Contact information

At MOLLY IN LACE, we believe every great shopping experience starts with thoughtful service. Whether you have a question about a dress, need help choosing your size, or want an update on your order, we're here to make things easier.


Get in Touch

Customer Support Email

📧 studio@mollyinlace.com

Our team aims to respond to all inquiries within 24–48 business hours, Monday through Friday.

For order-related questions, please include your order number so we can assist you more efficiently.


How We Can Help

We're happy to assist with:

  • Order Status & Tracking

  • Shipping & Delivery

  • Returns & Refunds

  • Dress Details & Availability

  • Size & Fit Recommendations

  • Payment Questions

  • Website Assistance

  • General Inquiries


Business Information

MOLLY IN LACE

1497 Winston Section Rd Winston, OR 97496 United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support Team before sending any return. We will provide the appropriate return instructions and return address.


Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM EST Saturday – Sunday: Closed

Messages received outside business hours will be answered on the next available business day.


Before Reaching Out

To help us assist you faster, please include:

  • Your full name

  • Your email address

  • Your order number, if applicable

  • A brief description of your question or concern

  • Clear photos if your inquiry involves a damaged, defective, or incorrect item


A Little Note From MOLLY IN LACE

Your experience matters to us, from discovering a dress that catches your eye to finding the perfect fit. Whenever you need assistance, we're just an email away.

🌷 MOLLY IN LACE — Find your style. Feel beautifully you.